Privacy Policy Last Updated: July 29, 2026

Klean And Fresh (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, book services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

  • First and last name

  • Email address

  • Phone number

  • Home address or service location

  • Details about your cleaning needs or property

  • Payment information (processed securely through third-party processors; we do not store full credit card numbers)

  • Any other information you choose to share in forms, emails, or calls

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages visited, time spent on pages, and referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes or home assessments

  • Schedule and deliver cleaning services

  • Send you the free resources, guides, or offers you requested

  • Follow up with email or text messages related to your interest in our services

  • Improve our website, marketing, and customer experience

  • Process payments and maintain business records

  • Comply with legal obligations

We only send marketing emails to people who have opted in or requested information from us. You can unsubscribe at any time.

3. How We Share Your Information

We do not sell your personal information.

We may share information only in these limited situations:

  • With trusted service providers who help us operate our business (website hosting, email marketing platforms, scheduling tools, payment processors, etc.). These providers are required to protect your information and use it only for the services they provide to us.

  • When required by law or to protect our rights, safety, or property

  • In connection with a business transfer (such as a sale or merger), in which case your information would remain subject to privacy protections

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Understand how visitors use our site

  • Measure the effectiveness of our advertising (including Meta/Facebook ads)

You can control cookies through your browser settings. Disabling cookies may affect some website features.

5. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, provide services, comply with legal requirements, or resolve disputes. When we no longer need your information, we securely delete or anonymize it.

6. Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA/CPRA):

  • Right to Know – Request details about the personal information we collect, use, and share

  • Right to Delete – Request that we delete personal information we have collected from you (with certain legal exceptions)

  • Right to Correct – Request correction of inaccurate personal information

  • Right to Opt-Out of Sale/Sharing – We do not sell personal information. You may still request that we limit certain sharing for advertising purposes

  • Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, contact us using the information below. We will verify your identity before responding.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent version. Continued use of our website after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Klean And Fresh Email: contact@kleanandfresh.com

Phone: (619)346-1985

Serving San Diego County, including Carmel Valley and surrounding areas